About this Product
PRODUCT DETAILS::
BBQ TOOLS:
1* Long handled tongs
1*Multi-purpose spatula
1*Grill fork
1*Sharp Knife
1*Basting brush
1*Cleaning brush with scraper
1*Extra cleaning brush head
4*BBQ skewers
8*Corn holders
1*Reusable straw sets(2*Rainbow straw,2*Silver straw,1*Straw cleaning brush)
1*Aluminum case (Personalized Engraved Steel Plate on Exterior of the Case is Optional)
Engraved Handles: Spatula, Fork, Knife and wire brush (TONGS CAN NOT BE ENGRAVED)
This grill tool set made of professional grade stainless steel that rust-resistant, durable and long-lasting, All barbecue tools are extra thick and will hold up well after a lot of use with no bending or cracking, The tongs and spatula are all heavy duty yet light enough to handle with any food on them, Designed with elongated handle to keep safe distance from fire without worrying about getting burned.
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Engraving NOT PRINTED- therefore your engraving will be BLACK- see video for actual engraving.
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TO ORDER:
1. Choose your desired options from the drop down menus.
2. If ordering AS SHOWN there is nothing more we will need from you, please put NONE in the personalization box, unless the as shown design requires a change in name , date or other personalized info. Please put that info in the box provided. NO PROOF will be provided to you with this option. TIA
2a. If you order ARTIST CHOICE please provide as much information as you can in the personalization box, or via Goimagine messages so that we can use your info to create a design for you. Feel free to send us pictures, fonts or ideas via Goimagine messages if you feel that will help us with your vision. NO PROOF will be provided with tis option. TIA
2b. If you order CUSTOM DESIGN, it is so important that you keep in touch with us to prevent delay of your order. We communicate via Goiamagine messages so PLEASE check them often. We will not issue refunds for failure to communicate. If it comes time to ship your order and we can not connect with you we will have to choose your artwork for you. We do EVERYTHING we possibly can to connect with you before we take this action. We want this to be a fun experience for you and will do everything we can to make that happen.
3.Add item to your cart and follow the checkout process when you are ready. Be sure to check your messages in the coming days as we will send a very detailed message as to what you can expect as we go through this process together to include the estimated ship date for your order. We STRONGLY ENCOURAGE every customer to read your receipt as it has some very useful information that will help you understand the process of fulfilling your order. I know it is ALOT of info, but remember we are ALWAYS available in Goimagine messages to help in any way that we can. Do not be afraid to reach out to us with questions or concerns. We are here to help as this process is different for every person.
Rustic Route Designs
Meet the Maker
We specialize in premium, personalized gifts at competitive prices. At Rustic Route Designs we love celebrating with you! Whether you are shopping for Birthdays, Anniversaries, Graduations or even Engagement and Weddings, we will help you create the custom gift you have been dreaming of!!
We design, print and engrave each product in our Rural North Carolina shop. We thrive when creating custom designs that are meaningful to you and your loved ones.
• Free personalization & customization
• Premier Customer Service
• Highest Quality Brand Name Products
*All of our designs are transferable-meaning we can put any one of our designs on any product (color options may vary). We welcome your questions at all times via Etsy messages.
Follow us on Facebook and Instagram (@RusticRouteDesigns) to find our latest products and deals and share your photos at #rusticroutedesigns
Shop Policies
If you received a damaged or defective product you have 3 days to report it to us at sales@rusticroutedesigns.com with a high resolution picture of the damaged item and the box it arrived in. Rustic Route Designs will gladly replace your damaged product at no charge.
Mistakes happen! If you accidentally approved a proof which was incorrect, we will replace that order for you at half the cost.
If we make the mistake, we will undoubtedly ship your replacement ASAP.
CANCELLATION POLICY::
We will happily cancel your order as long as the cancellation request is issued to Rustic Route Designs within 24 hours of order being placed & if the artwork has not been assigned to our Graphic Design Department at the time of request.
PROCESSING TIMES::
At Rustic Route Designs we make processing and shipping speed our top priority. We know that when you fall in love with a personalized product, you would like to receive it as soon as possible.
Orders will be produced and shipped within 3-5 business days; however, we usually produce and ship within 48 to 72 hours when it is not a busy time of year, as long as we are able to reach you for artwork approval.
It is important to remember that all time frames are ESTIMATES not a guarantee, however we do our very best to meet these time frames and will communicate with you if we are experiencing a delay.
SHIPPING POLICY::
All orders ship via USPS and can take 2-5 business days to arrive once shipped. We are not responsible for late packages due to USPS delays.
If you require faster SHIPPING you can reach out to us via the message center or via email at sales@rusticroutedesigns.com to arrange shipping and rates that will fit your needs prior to purchase completion.
We DO NOT ship Internationally via GoImagine. If you are an International customer you can visit us at www.RusticRouteDesigns.com for International shipping rates.
RETURNS & EXCHANGES
We do not accept returns or exchanges for custom engraved & printed items at this time.
RETURN:: If you have chosen one of our house designs without any customization, we will happily accept a return as long as we receive the item back with in 7 business days of delivery. We will issue a refund with in 24 hours of receiving the item back in the same (NEW) condition it was sent in. ALL RETURNS MUST HAVE TRACKING
EXCHANGE:: If you have chosen one of our house designs without any customization, we will happily accept an exchange as long as we receive the item back with in 7 business days of delivery. A full refund will be issued at that time and you will need to place a new order for the exchange request. ALL RETURNS MUST HAVE TRACKING
All items need to be returned to Rustic Route Designs with tracking at buyers expense.
RUSTIC ROUTE DESIGNS
PO BOX 1283
DENTON, NC 27239
