Santa Claus Ornament with Yarn Beard

SHIPPING

U.S. Shipping:
Most orders are shipped within 1-2 business days. Custom or personalized orders usually take around 3 days to create. To keep shipping costs low, we use USPS First-Class Mail as often as possible. Orders ship out from NY zip code 14534.

International Shipping:
International orders usually ship via USPS First-Class International Mail, and can take 2-3 weeks to arrive, based on the specific customs procedures of the receiving country. Any extra delivery surcharges, VAT or tax charges or customs fees (charged in the country of receipt) are the responsibility of the customer. Any packages refused within the country of receipt, which are subsequently returned to Adorabilities, will be refunded for item cost only.

RETURNS and REFUNDS

Problems with an Order If you have received a damaged item, your package is missing an item, or you have received an incorrect item, please contact us within 14 days of receipt of your order. You may expect to receive either a replacement or a refund for the incorrect/damaged item.

Product Returns  We accept product returns, provided that the items are returned to us unused and in the same condition that you received it. To begin your return, please contact us within 14 days of receipt of your items. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Your product refund will be processed for the product price only, and will not include return or original shipping. 

All returns must be completed within 30 days of your purchase. If more than 30 days have passed, unfortunately we can’t offer you a refund or exchange.  Non-returnable items:  - Gift cards  - Customized or personalized items  - Discounted items ("on sale")  Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.  Gift Returns  If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.